HEALTH GUARANTEE
I am so pleased that you have considered one of Alderwood’s Labradors a member of your family. I'm sure you'll have many years of joy to look forward to. Our Labs are intelligent, loving, and empathetic, sensitive to your mood and aiming to please you. Do not hesitate to contact me with any question. Love and positive reactions to positive behaviors is the best approach to train your puppy. A firm "no" is all that is necessary to correct negative behaviors. A puppy jumping up on your leg is cute...when that puppy weighs 70 pounds and is muddy it is no longer cute. Intervene early and don't allow such behaviors from the start. Remember, Labs are people dogs and aim to please they are very intelligent but you must teach them how to please you. No warranty can cover all potential disease or illness. Have your puppy examined by a vet within the first week of purchase. If the vet notes any problems contact me immediately. We require a copy of the vet’s statement, the return of the pup at the buyer's expense and we will provide a replacement if any genetically based problem is detected. Internal and external parasites are not covered by the guarantee as they are common in all environments; and control and management of parasites is an ongoing aspect of responsible dog ownership.
We will not be responsible for any vet bills unless we have a prior agreement. Contact me via e-mail or phone before pursuing any vet bills unless the situation is life threatening. With experience caring for Labs, I may be able to suggest a remedy that will save you money on frivolous vet bills. There are many products available over the counter and through mail and internet stores that you can order that cost a fraction of what they will cost you at the vet clinic.
Genetic defects in my dogs have been rare. If I have puppies with minor defects I will have the problem addressed, inform the buyer, and negotiate the possibility of discounting the price. Other unusual defects will surface rarely in dogs but even so I will guarantee for one year . Determination that the problem is genetic in origin must be verified by unanimous agreement of two vets and agreed on by both parties by a statistical probability greater than chance of >.95. Diagnosis must be given by veterinarians certified in the specialty. If you then wish, the puppy can be returned to us and a comparable replacement will be provided at first availability. Buyer is responsible for shipping costs incurred. If you decide not to return the pup, then you are responsible for all future care and costs.
If you consult us you will find we often know of resources to acquire products quickly that are marked up tremendously at your vet's due to the overhead and liability they have; and sometimes unfortunately with some of them... what appears to be flat out greed. Because you love your dog, it is easy to say do whatever you can for him or her, only to find your bill is in the hundreds or even thousands of dollars for something trivial, untreatable, or easily treated. Always ask what the procedures, possible treatments, and costs will be before allowing them to proceed so you can make an informed decision.
I realize your living circumstances might change and if you need to find a new home for your dog please contact me and I will assist you in an effort to do so. Please do not take the dog to a pound or dump him on the streets. Contact me and we will work hard together to find an alternative. This guarantee does not apply to a transfer of a dog from you to a new owner.
I will provide health records of immunizations, wormings, etc.. It is your critical responsibility to continue to provide the preventative health measures needed. Shipping costs are the responsibility of the buyer. No guarantees are implied that a dog will be a show champion or a field trial winner, even though potential appears to exist in the puppy.
Thank you and I know you will find years of enjoyment with your new best friend.